Fulfillment Policy

Overview of Services Provided

Geminos Creative LLC, operating as Geminos Creative or Geminos, specializes in offering high-quality website design and development, digital marketing solutions, consulting services, and comprehensive management of paid advertising campaigns. Our commitment is to provide exceptional service tailored to the unique needs of our clients.

Payment Terms

Our services are typically charged on a non-refundable monthly retainer basis. We believe in maintaining a flexible approach to contract duration, thus we do not require annual agreements. Services are invoiced monthly, ensuring transparency and consistency in billing.

Refund & Cancellation Policy

Given the nature of our services, we operate on a non-refundable basis. However, we value client satisfaction and open communication. Should any concerns arise, we encourage our clients to contact us directly to discuss potential resolutions. Cancellation of services can be made at any time, with the request that clients provide notice at least 30 days prior to the next billing cycle to avoid charges for the subsequent month.

Credit Card Payments

Geminos Creative LLC accepts payments via credit cards, processed securely through Stripe. By providing a credit card for payment, clients affirm that they are authorized to use the designated card and that all information provided – including card number, expiration date, and billing information – is accurate and complete.

Security & Privacy

We prioritize the security and privacy of our clients’ information. All credit card transactions are processed through Stripe’s secure platform, which employs state-of-the-art security measures to protect against unauthorized access and ensure data integrity.

Chargebacks & Disputes

In the unlikely event of a payment dispute, we urge clients to contact us directly to resolve the matter. We strive to address all concerns amicably and efficiently, adhering to our merchant accounts guidelines for dispute resolution.

Contact Information

For inquiries regarding our fulfillment policy, billing, or services, please contact us at or by phone at 346-704-1447